Cancellation Policy
Please review our cancellation terms before booking.
Booking Confirmation
A reservation is considered confirmed only after availability is approved and payment, if required, is completed.
Cancellation Requests
All cancellation requests must be made in writing by email to support@coyboyretreat.com
Refund Eligibility
Refunds, if applicable, depend on how close the cancellation is to the arrival date and any booking platform rules in effect.
Third Party Bookings
If a booking is made through a third party platform, that platform’s cancellation and refund rules may also apply.
Date Changes
Date changes are subject to availability and may not always be possible.
No Shows
Failure to arrive without notice may be treated as a no show and may not be eligible for a refund.
Service Fees
Any non refundable processing or third party service fees may be excluded from refunds where applicable.
Contact
If you need to cancel or modify a booking, please contact support@cowboyretreat.com as soon as possible.